On Tuesday, I went to International Business Machines in hopes of learning about management and interactions inside of teams in corporate America. I wanted to learn how large businesses operate and manage people all around the world and how coworkers in different continents managed to get work completed. I shadowed Rob Suerwalt, as a Manager of Cloud Initiatives. The day looked something like this:
Ø Arrive and get settled/quick email check and check to-do list
Read the first paragraph of a document emailed to Mr. Sauerwalt. It stated how IBM wanted to move toward more simplistic approaches and interactions. 15-page document on simplicity…
Ø First call
o With Steve Robinson and Wendy Toh
§ Talk about moving people should budget and divisions get altered
Ø Second Call
o Wendy Won, Randy Johnson and Rauhl
§ Talk about code development for Kaiser project.
· Talked in circles! Status: Not finished. When was it supposed to be finished? A week ago. This is where I learned my frustration for people who make excuses for incomplete work. Do your work, if you don't get it done, own up to the fact you were not able to complete it.
“I have no interest being the best-looking deckchair on the Titanic.” ~Andrew Koopetz
“IBM does a lot more discussing and planning than doing.” -Rob Sauerwalt
Ø Education Call
o Technology enablement (1,000+) people
· Projected slides so I could follow along. Discussed programs and options available with IBM. BMaas (provide hardware), Iaas (provide virtual machine), Paas (provide entire environment). To help me understand these concepts better, Rob showed me the pizza making comparison chart.
Ø Lunch
§ Pasta Salad for me and Broccoli Cheddar soup and grilled chicken burger with cheese and fries for him.
Talked about simplicity and saying what you mean as well as people skills
Ø Moved to Building 500
· Jumped in a car to move from building 002 to the 500 complex (the red complex)
Discussed the efficiency epiphany on our walk
Ø Meeting
o Jane and Wendy Toh
§ Organizational structure
Six Hours of Job Shadowing Ended Here
Ø Phone call
o Out of room
S Stayed with Mrs. Jane. Drew a mushroom on the board while she answered emails. It is almost impossible to shade sketches with dry-erase markers.
Ø Phone call
o Sara Reger
§ Current Assignment (Sales program)
§ Switching to a closer-to-the-clients occupation within IBM
· Rob to speak to Jane about moving her
Ø Phone call
o John Easton
§ Wanted to know strategic direction end of quarter four moving into the new year
Ø Final Meeting
o Jane and Wendy Toh, Steve Robinson joined later.
§ Organizational structure (again)
Asked about Graphic design interest. Jokingly (it sounded) asked to help design a logo if needed.